Problem Solvers help Henrico woman end $1,200 medical bill dispute: ‘Why do you keep billing me?’

HENRICO COUNTY, Va. — Priscilla Owens did not spend as much time gardening this year as she would have liked. Instead, she spent more hours than she could count making phone calls to her health insurance company and chasing down medical records from an urgent care clinic. “I feel like saying, ‘okay this is my hourly salary rate. I’d like to send you both a bill for the stuff I’ve taken care of for you,” Owens said. “I don’t think they’d like the bill.” In January, Priscilla and her husband…

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